Pain & physical discomfort
When massage, physio or chiro only bring limited relief.
Telehealth carepersonalised to you
Your Health, Decoded.Your Health, Decoded.
Health & wellness as it should be, by Cipher.
Seamless patient journey
Easy patient portal for scripts, repeats and reminders
Discreet packaging and direct delivery
Nationwide online consults and counting
What do you need help with? Our clinicians may support patients experiencing:
Sleep & rest
When sleep apps, acupuncture or white noise aren’t improving your rest.
Weight loss
When diets, exercise plans or apps aren’t shifting the weight for you.
Longevity
When supplements, wearables or wellness routines aren’t moving the needle on how you age.
How it works
Four steps, start to treatment.
Start your online visit
A short questionnaire about your health and goals.
We check what you need
Some treatments need blood tests first. Many need nothing extra.
Consult a practitioner
An AHPRA-registered practitioner reviews your options with you.
Start treatment
Where appropriate, we arrange delivery and ongoing care.
100% Online
Industry-leading care and treatments, all 100% online. No waiting rooms, pharmacies, or stress.
Use your patient portal whenever it works for you in one calm place.
Get a customised care plan based on your unique needs and goals.
Have questions?Get answers.
How does Cipher Health work?+
Start an online visit, answer a short medical questionnaire, and a licensed practitioner reviews your request. If suitable, treatment and pharmacy delivery are arranged for you.
Do I need an initial consultation?+
New patients start with a paid initial consultation so a practitioner can assess suitability and build a personalised plan.
Can existing patients book a re-script?+
Yes. If nothing has changed, existing patients can book a quick re-script call instead of a full follow-up.
Who is eligible for Cipher Health services?+
Suitability is decided by an AHPRA-registered practitioner during a clinical consultation. They review your medical history, symptoms, current medications and previous treatments to judge whether our services are clinically right for you.
Is alternative healthcare legal in Australia?+
Yes. Alternative healthcare is legal in Australia when it's delivered by AHPRA-registered practitioners who work to the professional standards of the Medical Board of Australia and follow therapeutic goods regulations for anything prescribed.
How do I prepare for a telehealth consultation?+
Have a phone or internet-connected device ready, and be prepared to talk through your medical history, symptoms, current medications and past treatments. You may also be asked to share supporting health information before or after your appointment.
How much does a consultation cost?+
Consultation pricing and any eligible concession discounts are shown clearly during booking, so you'll always see the cost before you confirm your appointment.